Privacy Policy

Who We Are

At sewlover, we are dedicated to protecting your privacy. We understand how important it is to you, and we are committed to keeping your personal information safe while providing you with a smooth, secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your data, as well as your rights over your information.

1. Information We Collect

To offer you a personalized shopping experience, we gather the following types of information:

Personal Information

  • 📝 Name, 📧 Email Address, 📱 Phone Number, and 📍 Mailing Address
  • 🛍️ Purchase History and ❤️ Product Preferences
  • 💬 Customer Support Interactions

Transaction Data

  • 💳 Payment Details, including the name on your payment method and transaction information
  • 📦 Order Details, such as the items purchased, billing and shipping addresses

Technical Data

  • 💻 IP Address, 🌐 Browser Type, 🖥️ Operating System, and 📱 Device Information
  • 🔍 Usage Information such as pages visited and how you navigate our site

Marketing Preferences

  • 📣 Communication Preferences for promotional offers, newsletters, and updates

2. How We Collect Your Information

We collect personal data when you:

  • 🛒 Make a Purchase, 📝 Create an Account, or Place an Order
  • 📞 Engage with Customer Support or provide feedback
  • 📬 Subscribe to Newsletters or join promotions
  • 📸 Share Content, such as reviews, photos, or comments

3. How We Use Your Information

We use your information to:

✅ Process Orders: Handle your purchases, arrange for delivery, and process returns or exchanges
🎯 Enhance Your Shopping Experience: Offer personalized recommendations, promotions, and updates based on your preferences
🔧 Improve Our Website: Monitor site performance, analyze behavior, and ensure a secure experience
📬 Communicate with You: Send order confirmations, shipping updates, and customer service notifications

4. Cookies & Analytics

sewlover uses cookies and analytics tools to improve your browsing experience:

🍪 Cookies help us remember your preferences, keep items in your cart, and enhance site performance
📊 Google Analytics allows us to analyze user activity, understand trends, and improve our website

If you prefer, you can opt out of Google Analytics by using this browser plugin: Google Opt-Out.

5. Communication Preferences

By subscribing to our communications, you may receive promotional offers, new product updates, and order confirmations. You can opt out of receiving these messages at any time by emailing us at [email protected].

6. Sharing Your Information

sewlover does not sell or rent your data. However, we may share your information with:

  • 💳 Payment Processors like PayPal to process payments securely
  • 🚚 Shipping Providers to ensure your orders are fulfilled and delivered
  • 🛠️ Service Providers who assist with website hosting, marketing, and analytics
  • ⚖️ Legal Authorities when required by law for fraud prevention or compliance

7. How We Protect Your Data

We take your data protection seriously by implementing the following security measures:

🔒 SSL Encryption for secure payment transactions
🛡️ Firewalls and secure servers to prevent unauthorized access
🔄 Regular Security Updates to ensure our systems remain protected from threats

Although no system is completely secure, we are constantly improving our security practices to protect your personal information.

8. Data Retention

We retain your personal information for as long as necessary to:

  • 🛍️ Process Orders and provide customer support
  • 📜 Comply with Legal Requirements
  • 🔒 Ensure Security and prevent fraud

Even after account closure, some data may be retained for compliance or fraud prevention purposes.

9. Your Rights and Control Over Your Information

You have the right to:

🔍 Access your personal data and request a copy of it
✏️ Update or Correct any inaccuracies in your information
🗑️ Delete your personal data, subject to legal requirements
🚫 Withdraw Consent for marketing communications or data processing at any time

To exercise any of these rights, please contact us at [email protected].

10. Updates to This Privacy Policy

sewlover may update this Privacy Policy as necessary to reflect changes in practices, regulations, or legal requirements. Any updates will be posted on this page and, if necessary, communicated to you via email.

We encourage you to review this policy regularly to stay informed about how we protect your privacy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us:

📧 Email: [email protected]💬 Customer Support: Reach out for further assistance

Thank you for trusting sewlover. We are dedicated to ensuring your privacy and providing a safe, enjoyable shopping experience.